Vector-based file types will print best, such as .eps or .ai (Adobe Illustrator) — with fonts converted to outlines. We can also print high resolution .pdf or .jpg files. If you are unsure of the quality of your files, our professional graphic designers will be more than happy to help you.
If you would like to double-check your order for correct information, requesting an order proof will allow you to do that. Your order proof will include a low-resolution image of your artwork, a summary of your order (including pricing), as well as your billing and shipping information. Please note that if you request a proof, we will not send your order into production until you have sent your approval.
If your project is color critical, we recommend using our Color Match Proof System, as this is the best way to ensure the color match for your specific project. For more details, please contact a customer service representative.
Production Time Tables
We provide flexible production time ranges for you to choose from. Because it's important for you to have ultimate control over your order, our production times range from one to five business days. This allows you to make the final decision on when you need your order.
1 Business Day Priority:
Timelines can be tight. That's why we offer this zippy one day turnaround option.
- Orders received after 5:00 PM CST will be processed the following business day,
- Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
- Note: The time it will take to receive your product includes the production time as well as the shipping time.
- Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.
2 Business Days Express:
Have an extra day, but still need your products quickly? The express option is ideal for you!
- Orders received after 5:00 PM CST will be processed the following business day,
- Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
- Note: The time it will take to receive your product includes the production time as well as the shipping time.
- Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.
3 Business Days Standard:
This is our most popular fast turnaround option. Free and speedy enough for almost any custom order.
- Orders received after 5:00 PM CST will be processed the following business day,
- Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
- Note: The time it will take to receive your product includes the production time as well as the shipping time.
- Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.
5 Business Days Saver:
If you’re not in a rush, then you can save some money by choosing our 5-Days Saver option.
- Orders received after 5:00 PM CST will be processed the following business day,
- Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
- Note: The time it will take to receive your product includes the production time as well as the shipping time.
- Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.
All banners must be paid for prior to being put into production. We accept Visa, MasterCard, American Express, and Discover cards. We also accept checks, which must be received before your order is put into production. For more information on check orders, see this article on our blog..
We will not charge your credit card until you have approved your order.
If you have any questions about shipping, please contact customer service at (320) 965-9300 prior to ordering. Unless otherwise specified at the time of ordering, your order will be shipped via UPS Ground. We offer a 1–3 day ground shipment to 90% of the United States.
You will receive a tracking number once your package has been shipped.
Shipping prices are determined by the weight and destination of the package. Additional shipping charges apply to large orders.
After products have been shipped, all shipping company terms and conditions apply for lost or delayed packages. We will not refund the banner cost if UPS or any other shipping company has a delay in your package.
Delays due to natural disasters or anything beyond our control will not result in shipping refunds. If the product is damaged in shipping, damaged goods must be returned, and then a replacement product will be sent.
Lost packages will be replaced after the shipping company confirms loss. This generally takes 7–10 business days after initial scheduled delivery.
International shipping Notes:
For international shipments, customers must provide both shipping labels and customs documentation. Currently, we only accept international shipping labels from USPS and UPS. For more details, please contact our customer service team.
Vinyl Banners & Mesh Banners
This product is produced in our Minnesota or Las Vegas facilities, whichever is more beneficial to the customer's experience based on customer location and product specifications.
Fabric Banners
This product is made in our Minnesota facility only.
We offer the following shipping methods:
| Standard ( 3–5 Business Days ) |
| Three Day ( 3 Business Days ) |
| Two Day ( 2 Business Days ) |
| Overnight ( 1 Business Day ) |
| UPS Overnight AM |
This custom wallpaper material is made from a medium tack textured vinyl. It adheres really well, but can also easily be repositioned. Please note: Wallpaper, wall decal or wall sticker materials may not stick to every type of paint. This is due to the paint chemical compositions, wall texture, paint finishes and proper cure time.
Did we answer all your questions?
If not, please give us a call at (320) 965-9300 and one of our customer service representatives will be more than happy to help you.
More About Wallpaper
Create wall murals without commissioning a snooty artist or the spray-painter kid down the block—leave those train cars alone, Kevin. Choose a color palette or go monochromatic with black and white. Interior design doesn’t have to be just for the pros, so take humble pride in home decorating again and start with sticker-esque wallpaper.
Frequently Asked Questions
What surfaces can custom wallpaper be applied to?
Self-adhesive wallpaper adheres best to smooth, non-porous surfaces like painted walls, metal, glass, plastic, and tile. It typically won’t stick well to brick, concrete, or heavily textured or porous surfaces.
Will custom wallpaper stick to all painted walls?
Not always—adhesion can vary by paint type, finish, wall texture, and cure time. If you’re unsure, order a sample to test your specific surface.
What material is custom wallpaper made from?
It’s made from a medium-tack textured vinyl designed to adhere well while still being repositionable during installation.
Do I need wallpaper paste for custom wallpaper installation?
No—self-adhesive wallpaper has a built-in adhesive, so no paste or glue is required.
Is custom self-adhesive wallpaper removable?
Yes—it's designed to be removable and typically removes without leaving residue.
What are the printing size limits for custom wallpaper?
The maximum overall print size is 12' H × 80' W. The widest single-sheet print width is 50"; wider designs are printed as multiple panels or sheets.