Vector-based file types will print best, such as .eps— with fonts converted to outlines. We can also print high resolution .pdf or .jpg files. If you are unsure of the quality of your files, our professional graphic designers will be more than happy to help you.
For pole banner artwork, we recommend placing any imagery or wording at least 1" in from where the pole packets will be placed.
If you would like to double-check your order for correct information, requesting an order proof will allow you to do that. Your order proof will include a low-resolution image of your artwork, a summary of your order (including pricing), as well as your billing and shipping information. Please note that if you request a proof, we will not send your order into production until you have sent your approval.
If your project is color critical, we recommend using our Color Match Proof System, as this is the best way to ensure the color match for your specific project. For more details, please contact a customer service representative.
Production Time Tables
We provide flexible production time ranges for you to choose from. Because it's important for you to have ultimate control over your order, our production times range from one to five business days. This allows you to make the final decision on when you need your order.
1 Business Day Priority:
Timelines can be tight. That's why we offer this zippy one day turnaround option.
- Orders approved after 5:00 PM CST will be processed the following business day,
- Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
- Note: The time it will take to receive your product includes the production time as well as the shipping time.
- Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.
2 Business Days Express:
Have an extra day, but still need your products quickly? The express option is ideal for you!
- Orders approved after 5:00 PM CST will be processed the following business day,
- Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
- Note: The time it will take to receive your product includes the production time as well as the shipping time.
- Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.
3 Business Days Standard:
This is our most popular fast turnaround option. Free and speedy enough for almost any custom order.
- Orders approved after 5:00 PM CST will be processed the following business day,
- Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
- Note: The time it will take to receive your product includes the production time as well as the shipping time.
- Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.
5 Business Days Saver:
If you’re not in a rush, then you can save some money by choosing our 5-Days Saver option.
- Orders approved after 5:00 PM CST will be processed the following business day,
- Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
- Note: The time it will take to receive your product includes the production time as well as the shipping time.
- Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.
All banners must be paid for prior to being put into production. We accept Visa, MasterCard, American Express, and Discover cards. We also accept checks, which must be received before your order is put into production. For more information on check orders, see this article on our blog.
We will not charge your credit card until you have approved your order.
If you have any questions about shipping, please contact customer service at (320) 391-5300 prior to ordering. Unless otherwise specified at the time of ordering, your order will be shipped via UPS Ground.
You will receive a tracking number once your package has been shipped.
Shipping prices are determined by the weight and destination of the package. Additional shipping charges apply to large orders.
After products have been shipped, all shipping company terms and conditions apply for lost or delayed packages. We will not refund the banner cost if UPS or any other shipping company has a delay in your package.
Delays due to natural disasters or anything beyond our control will not result in shipping refunds. If the product is damaged in shipping, damaged goods must be returned, and then a replacement product will be sent.
Lost packages will be replaced after the shipping company confirms loss. This generally takes 7–10 business days after initial scheduled delivery. Please visit our shipping information page for more information about our pole banners shipping times.
Please visit our shipping information page for more information about our Pole Banners shipping info.
International shipping Notes:
For international shipments, customers must provide both shipping labels and customs documentation. Currently, we only accept international shipping labels from USPS and UPS. For more details, please contact our customer service team.
We offer the following shipping methods:
| Economy ( 5–10 Business Days ) |
| Standard ( 3–5 Business Days ) |
| Three Day ( 3 Business Days ) |
| Two Day ( 2 Business Day ) |
| Overnight (1 Buiness Day) |
Economy Shipping
If choosing economy shipping please add in additional postal information such as P.O. Box in the "Address Two" field on the checkout page to help ensure delivery.
Using economy shipping can also add an additional 5 - 10 days, depending on where the package is being shipped to.
Pole Banner Material
Your banner is made with the finest materials available and printed using state-of-the-art, large format printers for vibrant colors that pop. All banners are manufactured and printed in the USA.
Exact sizes of banners cannot be guaranteed. Vinyl is a temperature sensitive material, and some fluctuation can occur due to heat application in printing, finishing, and outside climate. Please note our acceptable size variance is up to 1/2 inch per linear foot (ex. A 5' banner could finish with a 2.5" variance). If your banner needs to be precise, please ask your Customer Service Representative to discuss your specific application.
| 13 oz Matte Vinyl Banners |
Our high-quality 13oz matte vinyl banner material is our most popular banner material. It has a low shine and rich color gamut.
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| 18 oz Vinyl Banners |
Our extra heavy duty matte 18oz vinyl banner material is our toughest material. It has a low luster, blockout coating for extra durability and print quality.
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Finishing Options
• The max print size is 72" height x 36" width
• Pole banners are printed double sided with pole pockets at the top and bottom
• Two hardware options are available: Standard Bracket System (We recommend only up to 24" as any larger size should use our Wind Deflecting Hardware) and Wind Deflecting Bracket System.
Pole banners are intended to be used with adjustable hardware. Most commercial banner hardware is adjustable and we do not recommend our product to be used with any non-adjustable/stationary hardware and we will not be held liable if your product doesn't fit. During the printing process, the banners are heated and cooled which may cause the material to expand or shrink, thus we cannot guarantee an exact fit.
Click here to recieve a sample packet of materials.
Did we answer all your questions?
If not, please give us a call at (320) 391-5300 and one of our customer service representatives will be more than happy to help you.
Create Your Product
How to Install a Double Sided Pole Banner on our Wind Deflecting Hardware Video
How to Install a Double Sided Pole Banner on our Standard Hardware Video
Create Your Product
More About City Pole Banners
Pole banners can be used to decorate your city streets! You can get pole banners with the name of your city or town and a welcome message. You can also get pole banners for seasons, holidays, community events, or anything else you have going on.
Double sided pole banners have printing on both sides of the material. There is a pole pocket at the top of the banner and at the bottom of the banner. The pole banners also have a grommet in all four corners.
The pole banners are typically attached to street lamps and poles using a bracket system. If you are interested in a bracket system, please contact a customer service representative.
We have several templates available for you to customize in the online designer. You can choose from our wide selection of backgrounds and clip art images. You can also add text and upload your own images in the online designer. You can also upload your own print ready files, or have one of our graphic designers create your artwork for you.