Files that print best are .eps or .ai (Adobe Illustrator) converted to outline. We can also print high resolution .pdf, .tif, and .jpg formats. If you are unsure of the quality of your files, our professional graphic designers would be happy to assist you.
If you would like to double-check your order for correct information and images, requesting an order proof will allow you to do that. Your order proof will include a low-resolution image of your artwork, a summary of your order including pricing, and your billing and shipping information. Please note that if you request a proof, we will not send your order into production until you have sent your approval.
Color Match Proof System
If your project is color critical, we recommend using our Color Match Proof System, as this is the best way to ensure the color match for your specific project. For more details, please contact a customer service representative.
Did we answer all your questions? If not, please give us a call at (320) 965-9300 and one of our customer service representatives would be happy to help.
Create Your Product
Three Ways to Order
There are three ways you can order online.
- Pick a Template to Customize
- Add a background, clip art images, text or upload your own graphics
- Upload a File
- Click here for the complete artwork specifications page
- Let us Design
- We have a team of graphic designers who can design a custom banner for you. Upload any artwork you want on your banner and provide instructions for us
Fabric Banner Production Times
Once your order is approved and payment is received, standard production time is 3-5 business days for fabric banners. Large quantity orders and large banner orders may require more time in production. After your fabric banner is finished with production it will be shipped via UPS.
Rush services are not available for fabric banners.
**Please note during peak times ground shipments may take an extra day or two to ship dependent upon production schedules as all packages with upgraded shipping do take priority. So please order early or discuss with your representative your particular needs so we can ensure that we meet your individual requirements.
Vinyl Banner Production Times
Once your banner is approved and payment is received standard production time is 2 business days. Large quantity orders and large banner orders may require more time in production. Double sided banners have a 3 day production time.
Please contact a customer service representative if you have a large quantity order as it may require additional days in production.
Our business hours are Monday - Friday 8:00 am - 5:00 pm CST.
Rush services may be available:
- 1 Day Production - online order must be received before 1:00 pm CST
- Square foot limitations do apply - contact a customer service representative for more information 320.965.9300
If you request an additional proof, a customer service representative will email you a proof of the order for confirmation. This email will come from an @banners.com email, so please check your spam filter to ensure delivery of proof. Please note that your order will not go into production until after you have received and approved your proof with your rep.
All orders must be paid for prior to being put into production. We accept Visa, MasterCard, American Express and Discover cards. We also accept checks. Checks must be received before your order is put into production. For more information on check orders, see our blog. If you have a purchase order, please contact a customer service representative for your options.
We will not charge your credit card until you have approved your proof for your order.
Please note we have a minimum order of $35.00 in product.
Create Your Product
This Product is made in our Minnesota Facility ONLY.
General Shipping Guidelines
All Mini Retractors ship via UPS.
If you have any questions about shipping, please contact customer service at (320) 965-9300 prior to ordering. Unless otherwise specified at the time of ordering, your order will be shipped via UPS Ground.
We offer the following shipping methods:
- UPS Ground
- UPS 3 Day Select
- UPS 2nd Day Air
- UPS Overnight
- UPS Overnight AM
You will receive a tracking number once your package has been shipped
Shipping prices are determined by the weight and destination of the package. Please note, due to UPS shipping restrictions, additional shipping charges may apply to large orders and over-sized packages.
If you are located outside of the Continental United States, please contact us for a shipping quote.
After products have shipped, all shipping company terms and conditions apply for lost or delayed packages. We will not refund the banner cost if UPS or any other shipping company has a delay in your package.
Delays due to natural disasters or anything beyond our control will not result in shipping refunds. If the product is damaged in shipping, damaged goods must be returned, and then a replacement product will be sent.
Lost packages will be replaced after the shipping company confirms loss. This generally takes 7-10 business days after initial scheduled delivery.
Please order your mini retractor early as we cannot control delivery after your product leaves our production facilities.
Create Your Product