Tear Drop Flags are printed using a direct dye-sublimation printing process on our flag material. Direct dye-sublimation printing means that the ink goes through the material instead of just sitting on top of the material.
Our fabric material is temperature sensitive and due to the printing process it can expand and contract due to heat or cold. Because of this we cannot guarantee the exact size of any fabric product due to temperature fluctuations. We are not responsible for any product received that is too small or big for your purposes. If the size needs to be precise, such as if it is being installed into an existing frame or hardware, please express this to your CSR to discuss your specific application.
What is the lifespan of your 11.5 foot Teardrop flags?
With proper care and installation, our custom made 11.5 foot Teardrop flags have an outdoor life span of 3 to 6 months. We do however recommend that you take your flag down and store indoors during inclement weather to help increase its lifespan.
Do your 11.5 foot Teardrop flags come with a warranty?
Yes, we offer a warranty on a prorated monthly basis for our 11.5 foot Teardrop flags.
For example, a prorated warranty on a 11.5 foot Teardrop flag that fails 2 months after proper installment will be replaced and we will cover 33% of the replacement cost for a new 11.5 foot Teardrop flag.
There are several different types of bases available for your flag(s):
Heavy Duty Cross Foot Base
Vector-based file types will print best, such as .eps files — with fonts converted to outlines. We can also print high resolution .pdf or .jpg files. If you are unsure of the quality of your files, our professional graphic designers will be more than happy to help you.
If you woudl like to design your own Tear Drop Flag, you can download our template and upload it. We will check the artwork and send you a proof to verify that everything looks ok before we send the order into production.
If you would like to double-check your order for correct information, requesting an order proof will allow you to do that. Your order proof will include a low-resolution image of your artwork, a summary of your order (including pricing), as well as your billing and shipping information. Please note that if you request a proof, we will not send your order into production until you have sent your approval.
If your project is color critical, we recommend using our Color Match Proof System, as this is the best way to ensure the color match for your specific project. For more details, please contact a customer service representative.
Production Time Tables
We provide flexible production time ranges for you to choose from. Because it's important for you to have ultimate control over your order, our production times range from one to five business days. This allows you to make the final decision on when you need your order.
3 Business Days Express:
Need your product faster? 3 Day Express is for you.
- Orders approved after 5:00 PM CST will be processed the following business day,
- Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
- Note: The time it will take to receive your product includes the production time as well as the shipping time.
- Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.
5 Business Days Saver:
This is our most popular fabric turnaround option. Free and fast enough for most custom orders
- Orders approved after 5:00 PM CST will be processed the following business day,
- Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
- Note: The time it will take to receive your product includes the production time as well as the shipping time.
- Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.
7 Business Days Saver:
If you aren't in a hurry, you can save some money by choosing our 7 Day Saver option.
- Orders approved after 5:00 PM CST will be processed the following business day,
- Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
- Note: The time it will take to receive your product includes the production time as well as the shipping time.
- Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.
All banners must be paid for prior to being put into production. We accept Visa, MasterCard, American Express, and Discover cards. We also accept checks, which must be received before your order is put into production. For more information on check orders, see this article on our blog..
We will not charge your credit card until you have approved your order.
All banners must be paid for prior to being put into production. We accept Visa, MasterCard, American Express, and Discover cards. We also accept checks, which must be received before your order is put into production. For more information on check orders, see this article on our blog..
We will not charge your credit card until you have approved your order.
If you have any questions about shipping, please contact customer service at (320) 391-5300 prior to ordering. Unless otherwise specified at the time of ordering, your order will be shipped via UPS Ground. We offer a 1–3 day ground shipment to 90% of the United States.
You will receive a tracking number once your package has been shipped.
Shipping prices are determined by the weight and destination of the package. Additional shipping charges apply to large orders.
After products have been shipped, all shipping company terms and conditions apply for lost or delayed packages. We will not refund the banner cost if UPS or any other shipping company has a delay in your package.
Delays due to natural disasters or anything beyond our control will not result in shipping refunds. If the product is damaged in shipping, damaged goods must be returned, and then a replacement product will be sent.
Lost packages will be replaced after the shipping company confirms loss. This generally takes 7–10 business days after initial scheduled delivery.
International shipping Notes:
For international shipments, customers must provide both shipping labels and customs documentation. Currently, we only accept international shipping labels from USPS and UPS. For more details, please contact our customer service team.
Please visit our shipping information page for more information about our 11.5 Foot Tear Drop Flag shipping times.
Tear Drop Flags
This product is produced in our Minnesota facility only.
We offer the following shipping methods:
| Standard ( 3–5 Business Days ) |
| Three Day ( 3 Business Days ) |
| Two Day ( 2 Business Days ) |
| Overnight ( 1 Business Day ) |
| UPS Overnight AM |
Economy Shipping
If choosing economy shipping please add in additional postal information such as P.O. Box in the "Address Two" field on the checkout page to help ensure delivery.
Using economy shipping can also add an additional 5 - 10 days, depending on where the package is being shipped to.
Did we answer all your questions?
If not, please give us a call at (320) 391-5300 and one of our customer service representatives will be more than happy to help you.
11.5 Foot Teardrop Flag Templates
Click the links below to download templates
|
| Flag Size |
Single Sided Template |
Double Sided Template |
| 11.5 Foot |
38.5"W x 106.2"H |
38.5"W x 106.2"H |
Frequently Asked Questions
What is the lifespan of teardrop flags?
Custom teardrop flags have an outdoor life span of 3 to 6 months with proper care and installation. We strongly encourage you to take your flag down and store indoors during inclement weather to help increase its lifespan.
Do these flags come with a warranty?
Yes, we offer a warranty on a prorated monthly basis for our flags.
For example, a prorated warranty on a flag that fails 2 months after proper installation will be replaced and we will cover 33% of the replacement cost for a new teardrop flag.
What makes these particular flags work for advertising?
This flag has a different and exciting shape! Designed to flap in the wind, it also creates nostalgic audio, like baseball cards on bicycle spokes. Equipped with these unique features, they are sure to grab everyone's attention.
Can I order my flag double-sided?
We can print your flag single or double-sided. Bear in mind that the single sided option will have the reverse side mirroring what is printed on the front side. If you need to be able to read your flag from both sides, then order it in the double-sided option.
What material are these flags printed on?
Teardrop flags are printed on a polyester-nylon blend material. It has a softer look than some of our other vinyl displays.
What are my pole pocket color options?
We offer the following color options:
Black Pocket
White Pocket