About Replacement Material:

Vinyl Replacements are printed on high quality 13oz or 15oz scrim material. The scrim vinyl is a woven fiber inside the material that gives the banner extra strength.

Our Banner Soft material is our fabric option for banner stands. The material offers a matte finish with vibrant print colors. The edges of the fabric will be cut with a hot knife to prevent fraying when rolled in and out of the retractor. We recommend you be very careful when retracting the banner as some fraying may still happen.

Click here to request a sample packet of materials

Fabric Sizes:

If your banner size needs to be precise, please ask your Customer Service Representative to discuss your specific application.

If you need a specific size print that is not listed as an option in the drop-down menu, please request a quote or contact a customer service representative. 1-866-419-SIGN or [email protected]

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Artwork

Artwork Guidelines

The file that works best is .eps converted to outline.  We can also print high resolution .pdf, .tif, and .jpg formats. If you are unsure of the quality of your files, our professional graphic designers would be happy to assist you.

Order Proofs

If you would like to double-check your order for correct information and images, requesting an order proof will allow you to do that. Your order proof will include a low-resolution image of your artwork, a summary of your order including pricing, and your billing and shipping information. Please note that if you request a proof, we will not send your order into production until you have sent your approval.

Color Match Proof System

If your project is color critical, we recommend using our Color Match Proof System, as this is the best way to ensure the color match for your specific project. For more details, please contact a customer service representative.

Did we answer all your questions? If not, please give us a call at (320) 391-5300 and one of our customer service representatives would be happy to help.

Create Your Product

Three Ways to Order Replacements

There are three ways you can order replacements online. 

1. Pick a Template to Customize
   • Add a background, clipart images, text or upload your own graphics
2. Upload a File
   • Click here for the complete artwork specifications page
3. Let us Design
   • We have a team of graphic designers who can design a custom vinyl replacement for you. Upload any artwork you want on your banner and provide instructions for us

Payment Information

All banners must be paid for prior to being put into production. We accept Visa, MasterCard, American Express and Discover cards. We also accept checks. Checks must be received before your order is put into production. For more information on check orders, see our blog. If you have a purchase order, please contact a customer service representative for your options.

We will not charge your credit card until you have approved your proof for your order.

Please note we have a minimum order of $35.00 in product.

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Shipping Information

This product will be produced in our Minnesota or Las Vegas facilities, whichever is more beneficial to the customer's experience based on customer location and product specifications.

Please specify which shipping method you would like when you place your order. We offer a 1-3 day ground shipment to 90% of the United States. If you have any questions about shipping, please contact customer service prior to ordering. Phone: 320-391-5300

We offer the following shipping methods:

• Economy (5-10 Business Days)
• Standard (3-5 Business Days)
• Three Day (3 Business Days)
• Two Day (2 Business Days)
• Overnight (1 Business Day)
• Freight

Shipping prices are determined by the weight of the package and the destination. Additional shipping charges apply to large orders and over-sized packages. Please note, due to UPS shipping restrictions, banners that exceed 8' in both directions will generally be folded for shipping (billboards, large backdrops etc.)

If you are located outside of the Continental United States, please contact us for a shipping quote.

You will receive a tracking number once your package has been shipped.

After products have shipped, all shipping company terms and conditions apply for lost or delayed packages. We will not refund the banner cost if any shipping company has a delay in your package. We recommend ordering your banners early.

Delays because of Acts of God or anything beyond our control will not result in shipping refunds. If the product is damaged in shipping, damaged goods must be returned, and then a replacement product will be sent.

Lost packages will be replaced after the shipping company confirms loss. This generally takes 7-10 business days after initial scheduled delivery.

Please order your banners early as we cannot control delivery after your product leaves our production facilities.

Please note: all international shipments must have shipping labels as well as customs documentation provided by the customers. We will only accept international shipping labels from the following carriers, USPS, UPS, and FedEx. Contact a customer service rep today for more information.

Economy Shipping

If choosing economy shipping please add in additional postal information such as P.O. Box in the "Address Two" field on the checkout page to help ensure delivery.

Using economy shipping can also add an additional 5 - 10 days, depending on where the package is being shipped to.

Create Your Product

Production Time Tables

We provide flexible production time ranges for you to choose from. Because it's important for you to have ultimate control over your order, our production times range from one to five business days. This allows you to make the final decision on when you need your order.

1 Business Day Priority:

Timelines can be tight. That's why we offer this zippy one day turnaround option. 

• Orders received after 5:00 PM CST will be processed the following business day,
• Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
• Note: The time it will take to receive your product includes the production time as well as the shipping time.
• Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.

2 Business Days Express:

Have an extra day, but still need your products quickly? The express option is ideal for you!

• Orders received after 5:00 PM CST will be processed the following business day,
• Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
• Note: The time it will take to receive your product includes the production time as well as the shipping time.
• Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.

3 Business Days Standard:

This is our most popular fast turnaround option. Free and speedy enough for almost any custom order.

• Orders received after 5:00 PM CST will be processed the following business day,
• Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
• Note: The time it will take to receive your product includes the production time as well as the shipping time.
• Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.

5 Business Days Saver:

If you’re not in a rush, then you can save some money by choosing our 5-Days Saver option.

• Orders received after 5:00 PM CST will be processed the following business day,
• Emergency/same day rushes are available in some cases, Please speak with a customer service representative today for more information,
• Note: The time it will take to receive your product includes the production time as well as the shipping time.
• Turnaround starts from the time the file upload is complete. If an order is flagged in our prepress department or a proof is requested awaiting approval, turnaround starts from the time the approval is given.

Create Your Product